New Patient Registration
If you live in our practice area (see notes below) and would like to register with us, please complete a registration form that is available from reception or download it from the above "Registering Online" tab. PLEASE NOTE YOU MUST BE WITHIN THE BOUNDARY MARKED ON THE BOUNDARY MAP PAGE TO REGISTER AS A FULL USUAL PATIENT. YOU MAY BE ABLE TO REGISTER AS AN OUT OF AREA PATIENT IF YOU LIVE OUTSIDE THE BOUNDARY - PLEASE ASK RECEPTION FOR DETAILS.
Access for disabled patients
The Health Centre has good access and facilities for the disabled. The car park is large, with a number of reserved disabled spaces. We request that disabled bays are not abused. Please ensure that cars are not parked on access roads as this causes a safety hazard.
Standard Full Care Practice Area
We accept new patients for full care including all normal GP services who live within the dark green area of the boundary map accessible via the "Practice Boundary" tab at the top of this section. On this map you can check if your post code lies within the standard registration region. Any of our existing patients who move house but remain within the outer light green zone may remain registered with us if they wish. Anyone moving outside the light green zone will need to either re-register with another practice, or change their Cestria registration type to "Out of area patient". The Out of Area Patient scheme was set up by central government in January 2015, and patients under the scheme get access to most normal care and services, but are not entitled to home visits by Cestria. Details of the "Out of area patient" scheme are given below. We apologise for the confusing nature of these arrangements, they are caused by a complex change in the national registration rules.
"Out of Area" Patients
From January 2015 practices have been allowed to register patients who live outside the practice boundaries. Any such registrations are at the discretion of the practice, taking into account the feasibility of being able to provide good GP services "at a distance". This varies between patients and depends on medical and geographical considerations. Special registration request and unusual circumstances patients may apply even if not covered by the guidelines detailed here. Such registration requests will be considered by a senior doctor and the practice manager on an case by case basis. It is vitally important that all parties are clear who will be responsible for home visits and emergency care. If an application to become an out of area patient is successful, it is on the understanding that the patient will not be able to receive home visits from Cestria, they must attend the surgery in person for all ordinary needs which cannot be sorted out by phone. If an "out of area" patient does need urgent attention close to home, or a home visit, this will be arranged via the NHS phone service 111. For details of the NHS regulations governing this system, please contact reception. Thank you.
Guide to GP Services
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
RCGP - Its Your Practice