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Cestria Health CentreWhitehill Way Chester le StreetCounty Durham, DH2 3DJTel: 0191 388 7771
If you live in our practice area (see notes below) and would like to register with us, please complete a registration form that is available from reception or download it from the above "Registering Online" tab.
Access for disabled patients
The Health Centre has good access and facilities for the disabled. The car park is large, with a number of reserved disabled spaces. We request that disabled bays are not abused. Please ensure that cars are not parked on access roads as this causes a safety hazard.
We accept new patients for full care including all normal GP services who live within the dark green area of the boundary map accessible via the "Practice Boundary" tab at the top of this section. On this map you can check if your post code lies within the standard registration region. Any of our existing patients who move house but remain within the outer light green zone may remain registered with us if they wish. Anyone moving outside the light green zone will need to either re-register with another practice, or change their Cestria registration type to "Out of area patient". The Out of Area Patient scheme was set up by central government in January 2015, and patients under the scheme get access to most normal care and services, but are not entitled to home visits by Cestria. Details of the "Out of area patient" scheme are given below. We apologise for the confusing nature of these arrangements, they are caused by a complex change in the national registration rules.
From January 2015 practices have been allowed to register patients who live outside the practice boundaries. Any such registrations are at the discretion of the practice, taking into account the feasibility of being able to provide good GP services "at a distance". This varies between patients and depends on medical and geographical considerations. Special registration request and unusual circumstances patients may apply even if not covered by the guidelines detailed here. Such registration requests will be considered by a senior doctor and the practice manager on an case by case basis. It is vitally important that all parties are clear who will be responsible for home visits and emergency care. If an application to become an out of area patient is successful, it is on the understanding that the patient will not be able to receive home visits from Cestria, they must attend the surgery in person for all ordinary needs which cannot be sorted out by phone. If an "out of area" patient does need urgent attention close to home, or a home visit, this will be arranged via the NHS phone service 111. For details of the NHS regulations governing this system, please contact reception. Thank you.
Guide to GP Services
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
RCGP - Its Your Practice
If you wish to pre-register click on the link below to open the form. When you have completed all of the details, click on the "Send" button to mail your form to us. When you visit the surgery for the first time you will be asked to sign the form to confirm that the details are correct. Please note that even after completing all the necessary forms, it can take up to a week before you are fully "officially" registered.
When you register you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records from your previous GP. To make it easier, you can print out a copy of the questionnaire form at home, using the link below, and bring it with you when you next attend the surgery. Thank you!
Medical Questionnaire For New Patients
Note that by sending the form you will be transmitting information about yourself across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect.
Alternatively you may print off a registration form, fill it out and bring it in with you on your first visit to the practice.
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Download the Temporary Resident Registration Form