When The Surgery Is Closed

During normal practice hours the surgery remains your first point of contact for all routine medical needs and requests.

If the surgery is closed, call 111 in most cases, or 999 in an emergency:


NHS 111 is the number to call when you need medical help fast but it is not a life-threatening emergency. Calls to NHS 111 are free and advice is available 24/7, 365 days a year. 111 can give advice on self management, or arrange for you to be seen by an Out of Hours Doctor or Nurse, or arrange for you to be seen in hospital.


Example 111 Type Problems:

  • You think you might need to go to A+E or another urgent care service
  • Your GP surgery is closed and you need healthcare advice
  • You don't know who to call for medical advice


Example 999 Type Problems:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website